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Managed Service Desktop Solution

Desktop Managed Services include:

  • Hardware and software asset inventory management (collection, audit, and reporting)
  • Baseline software package distribution and configuration (templates)
  • Anti-virus/anti-spyware scans, detection, and removal
  • Deployment of critical operating system and software patches including service packs
  • Enforcement of IT policy management including application/network usage, security, SOX/HIPAA compliance and/or best practices
  • Scheduled maintenance including deletion of temp files, disk de-fragmentation, registry cleaning, and internet debris clean up
  • Desktop Monitoring/Trending of CPU utilization, % Free Disk Space, Available Memory, NIC Performance and Errors

Features of Desktop Managed Services

  • Site Assessment and Inventory
  • Proactive Service
  • Management and Status Reporting
  • Best Practice Driven
  • Automated and Reliable

Benefits of Desktop Managed Services

  • Reliability
  • Security
  • Consistency
  • Productivity
  • Cost Management and Control
  • Performance
  • Managed Expansion and Growth