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Online Backup

Managed Service Desktop Solution

Desktop Managed Services include:

  • Hardware and software asset inventory management (collection, audit, and reporting)
  • Baseline software package distribution and configuration (templates)
  • Anti-virus/anti-spyware scans, detection, and removal
  • Deployment of critical operating system and software patches including service packs
  • Enforcement of IT policy management including application/network usage, security, SOX/HIPAA compliance and/or best practices
  • Scheduled maintenance including deletion of temp files, disk de-fragmentation, registry cleaning, and internet debris clean up
  • Desktop Monitoring/Trending of CPU utilization, % Free Disk Space, Available Memory, NIC Performance and Errors

Features of Desktop Managed Services

  • Site Assessment and Inventory
  • Proactive Service
  • Management and Status Reporting
  • Best Practice Driven
  • Automated and Reliable

Benefits of Desktop Managed Services

  • Reliability
  • Security
  • Consistency
  • Productivity
  • Cost Management and Control
  • Performance
  • Managed Expansion and Growth

Managed Server Support

Server Managed Services include

  • Hardware and software asset inventory management (collection, audit, and reporting)
  • 24X7 server monitoring, alerting, troubleshooting, and notification
  • Resolve fixes, escalation of issues, logging of tickets in MSP's ticket system for fixes and maintenance performed
  • Event Log monitoring and review
  • Back up monitoring/log checks and review - Windows Event Logs for backup exec
  • Anti-virus/anti-spyware log checks and review
  • Server availability checks and monitoring
  • Critical service availability checks and monitoring including DNS, DHCP, TS, SQL Server, Exchange, IIS, etc.
  • Basic response time monitoring and review
  • Performance metrics monitoring, review, and reporting
  • Deployment of critical operating system and software patches including service packs
  • Patch and service pack management and logging
  • Anti-virus/anti-spyware scans, detection, and removal
  • Clearing virus and spyware quarantines
  • Scheduled maintenance including deletion of temp files, disk de-fragmentation, registry cleaning, and internet debris clean up
  • Reboot of servers as needed
  • Enforcement of IT policy management including protection of critical files and file systems, application/network usage, security, SOX/HIPAA compliance, best practices

Website Development

ASAP Technology Support will work with your company to develop a new website, restructure your current website, or completely revamp your company's online presence.

Website Design

The professionals at ASAP Technology Support have spent years studying and enhancing user accessibility in terms of web design and development. View our extensive portfolio to see the quality work we produce.

Pricing varies on projects, but if you contact us today, we can discuss your needs, budget, and goals of your company. We follow a fairly strict design process that has been tweaked over the years to meet the needs of various businesses. It was worked wonders for them - now it's time to make it work for you.

Website Optimization

Do you already have a website that you like, but feel the coding is outdated and the structure is poorly designed? Think of the website optimization service as bringing your car in for a tune-up (or unfortunately for some, a major repair) - it's a necessary process to extend the life of the car you love.

Optimizing your website is one of the first methods performed when working on improving search rankings, making the website more accessible to all users, and increasing browser compatibility. All websites will be validated upon completion with the w3c validation tools, and your company can be on their way to a better web presence. Many 3+ year old websites, that have not been properly updated and maintained, are losing potential business because they are no longer as effective as they once were in attracting customers.

E-commerce Integration

For retail store fronts setting up an online store can be a difficult and painful procedure. ASAP Technology Support will take you through the process of setting up an e-commerce solution in which customers can securely purchase your goods and services online.

If you already have an existing website but have yet to offer products online, we can discuss the options in choosing the best shopping cart system for you.

Managed Backup and Disaster Recovery

It's Not If, But When You Have a Problem, Will You Be Prepared?

Are you absolutely sure that your data is backing up regularly? Have you tested the restore process with your data? Are you positive that your business can recover in the event of a server crash?

If not, you need our managed backup service...

ASAP Technology Support delivers a wide array of Backup and Disaster Recovery Solutions for small and medium sized businesses. Our platform performs rock solid onsite and online backups. Our solution provides the highest levels of data encryption for use in any highly sensitive data stores or for regulatory compliance. Additionally, we will regularly test your backups in restore scenarios to ensure that if there is a disaster, we have you covered.